For immediate crisis intervention and support, please call our 24/7 Crisis Line:


Se habla español. We can also receive calls in more than 200 other languages through an interpretation service. All are welcome. Our lines are TTY enabled or use MA Relay 711.

Toll-free number for residents of Franklin County & North Quabbin: (888) 249-1816.

NELCWIT’s mission is to work within the community to build safety, justice, and dignity for all. Through community organizing initiatives, we focus more explicitly on supporting and developing the leadership of NELCWIT’s program participants. In 2021-2022, we are working to shift the organization toward a more actively social justice-oriented model for addressing domestic and sexual violence in our community and society.

Our approach to community organizing uses popular education and collective action to address violence in our community, building community power to end cycles of abuse and promote the rights of all. We also initiate collaborations with other social service and social change organizations to identify common priorities and facilitate joint action, legislative and advocacy campaigns, and public education initiatives.

Almost twenty-seven years ago, NELCWIT was a lifesaver for me and my three kids, and none of us have forgotten. I'm just sharing this with you to let you know what a huge impact the courageous and dedicated women of NELCWIT, and the vital, top-notch services they provide, have had across time. I can't, and wouldn't want to, imagine my life without your grace and wisdom.

- Anonymous