OUR SERVICES

For immediate crisis intervention and support, please call our 24/7 Crisis Line:

413-772-0806

Se habla español. We can also receive calls in more than 200 other languages through an interpretation service. All are welcome. Our lines are TTY enabled or use MA Relay 711.

Toll-free number for residents of Franklin County & North Quabbin: (888) 249-1816.

NELCWIT is the sexual and domestic violence crisis center of Franklin County and the North Quabbin. We offer counseling, advocacy, and resources to individuals whose lives have been impacted by domestic violence or sexual abuse, and we assist in prevention and education work to decrease violence in our community.
Our services are available for survivors and their friends, family, and medical/professional providers. Inclusion is very important to us:

  • All services for survivors are always free of charge, regardless of insurance status.
  • All services are confidential.
  • We provide services to people of all genders, and all sexual orientations.
  • We provide individual, trauma-informed counseling in English and Spanish.
  • We welcome clients of all races/ethnicities, religions, backgrounds, or nationalities—and any immigration status.
  • We can receive crisis line calls in any language through an interpretation service.
  • We have a dedicated counselor for LGBTQ+ clients.
  • Our buildings are wheelchair-accessible. Our crisis line is TTY-enabled or uses MA Relay 711.  We welcome clients with any abilities/disabilities.

We aim to support survivors of domestic violence and sexual assault through an approach that integrates immediate crisis intervention with deeper supportive services, while also working to address the root causes of violence in our communities. 

COUNSELING & ADVISORY

NELCWIT Counselor/Advocates have special training and are committed to supporting survivors. We use an empowerment model of counseling that respects survivors’ knowledge, experience, and right to make your own decisions...

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CRISIS INTERVENTION

NELCWIT is the Franklin County and North Quabbin’s domestic violence and rape crisis center. We provide immediate, comprehensive support in cases of domestic and sexual violence...

CHILDREN'S VISITATION
PROGRAM

The Franklin County Children’s Visitation Program (FCCVP) offers a child-friendly atmosphere for families who need an alternative to unsupervised visits between children and their non-custodial parents...

CHILDREN'S VISITATION
PROGRAM

The Franklin County Children’s Visitation Program (FCCVP) offers a child-friendly atmosphere for families who need an alternative to unsupervised visits between children and their non-custodial parents...

CHILDREN'S VISITATION
PROGRAM

The Franklin County Children’s Visitation Program (FCCVP) offers a child-friendly atmosphere for families who need an alternative to unsupervised visits between children and their non-custodial parents...

SUPPORT GROUPS

Support groups provide a space for survivors to meet in a safe and compassionate environment, on a regular schedule, to exchange information and share techniques for problem solving and managing daily life.