• NELCWIT is the sexual and domestic violence crisis center of Franklin County and the North Quabbin.

For immediate crisis intervention and support, please call our 24/7 Crisis Line:


Se habla español. We can also receive calls in more than 200 other languages through an interpretation service. All are welcome. Our lines are TTY enabled or use MA Relay 711.

Toll-free number for residents of Franklin County & North Quabbin: (888) 249-1816.


Counselors/Advocates and Crisis Line

Ash, Domestic Violence and Sexual Assault Crisis Advocate,
Annie, Sexual and Domestic Abuse Counselor/Advocate,
Becky, Crisis Line and Direct Services Advocate,

Christina, Sexual and Domestic Abuse Counselor/Advocate and DVIP Advocate,

Emily R., LGBTQ+ Sexual and Domestic Abuse Counselor/Advocate,

Emily M., Overnight Crisis Line/ Medical Advocacy,

Emily W.,  Crisis Line and Direct Service Relief,

Heather, Sexual and Domestic Abuse Counselor/Advocate,
Olivia, Crisis Line and Direct Services Advocate,

Administrative Staff

Pam Brown, Interim Executive Director,
Elizabeth, Program Manager,
Katri, Community Organizer,
Michael, Contracts and Grants Manager,
Zoë , Office Manager,

Franklin County Children's Visitation Program (FCCVP)

Kaeli, Children’s Visitation Program Coordinator,
Cynthia, Visitation Monitor,                                                                                                                  Emily W., Visitation Monitor, Relief,

DVIP (Domestic Violence Intervention Project)

Christina, Sexual and Domestic Abuse Counselor/Advocate and DVIP Advocate,
Christine, DVIP Advocate,
Jilena, DVIP Advocate,


Janet, Senior Safe Plan Advocate,
Noreen, Safe Plan Advocate, Orange Court,


Penny Ricketts,  President

Greenfield Town Council Member, long-time Greenfield Town Councilor, Community Organizer

Ginger Robinson,  Treasurer

Chair, Town of Leyden Finance Committee; Retired Manager and Board member of Rainbow Grocery Cooperative

Jessica Calabrese,  Secretary

COO Community Health Center of Franklin County

Laura Arbeitman

Attorney of Law, private practice

Roma Estevez

Psychiatric Mental Health Nurse Practitioner, Owner/Founder successful local restaurants

The Board meets on the fourth Thursday of the month at 5:30 pm.
For further information please contact board president at

Almost twenty-seven years ago, NELCWIT was a lifesaver for me and my three kids, and none of us have forgotten. I'm just sharing this with you to let you know what a huge impact the courageous and dedicated women of NELCWIT, and the vital, top-notch services they provide, have had across time. I can't, and wouldn't want to, imagine my life without your grace and wisdom.

- Anonymous